Shipping & Refund Policy


Our shipping rates and times

We've got the fastest shipping in the industry! All orders are typically on their way to you in 1-2 business days. Delivery time after processing depends on the shipping option you choose:

  • Media Mail (3-7 Business Days)

We currently only deliver to U.S. addresses. Weekend and P.O. Box delivery are only available with Standard shipping.

Alaska & Hawaii:
Due to their distances from, well, everything, shipments to Hawaii and Alaska cost an extra $10 per order for Standard Shipping and an extra $15 per order for Express or Express Plus Shipping. Sorry, free shipping promotions do not apply to HI/AK shipments. Deliveries to Alaska and Hawaii may take longer than the estimates below.

Please check here for complete details about our shipping rates and policies. Shipping rates and policies for orders processed by other website will vary.

Returning Books

How to return your books

Rental returns are easy – and free! To return your books to the store, look for the nearest RapidReturn™ drop-off location listed on the Returns page of your account. To return books by mail, log into your account and print a free, pre-paid shipping label. Here’s what you’ll do:

  1. Log in to your account
  2. Choose how you want to return – Return In-Store, or Ship Your Return
  3. If Returning In-Store, look for the nearest RapidReturn™ drop-off location on the map you’ll find, then print a RapidReturn™ slip (or simply bring your books to the location), then drop-off your books at the RapidReturn™ counter – you’re done!

If returning by mail, print your free, pre-paid shipping label and packing slip, put your books and packing slip inside a box and tape it shut, tape the shipping label to the outside of the box, then drop off your package at any FedEx, Post Office or UPS location by your due date and you're done!


Refund Policy

All memberships comes with a free 30 days trial. After 30 days, we will start charging the monthly fees. If canceled in the middle of the month, the full month will be charged.